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I am the champion of the Sam’s Streak on Feb.9, I still haven’t received the prizes yet!
Helloes,
How do you know you were the winner? When did you last see the leaderboard? How long after the end of the round did you log in?
There are players out there whose event keeps disappearing or resetting, which means no reward is received. Is it possible the same happened to you?
Better luck next time! 👍
Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
Thank you
Have you talked to any of the mods or the help center
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
