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I purchased an upgrade in app purchase for $19.99, but was charged $34.98, which is significantly more than I agreed to pay. How can this be rectified, and I get my $15 back?
Hello, Ms Newbie,
Welcome to the forum! 👋
That's a huge overcharge. I was expecting some unforeseen fees but that's a lot. Could it be due to a mistake on your part?
Is there anything else you might have purchased for $14,99 in addition to the other bundle? 🤔
If you believe you were wrongly charged, then follow the instructions above. I'd advise you to write to Support first though, so they can investigate what happened and guide you through the rest of the process.
Good luck! 👍
Hi and welcome to the King Community
For the purchase that you didn't receive and how to get that refunded or compensated Please check here
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Porque me sale que soy de EEUU y soy de Venezuela
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Why I am getting ads to get prizes?
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
