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I purchased an upgrade in app purchase for $19.99, but was charged $34.98, which is significantly more than I agreed to pay. How can this be rectified, and I get my $15 back?
Hello, Ms Newbie,
Welcome to the forum! 👋
That's a huge overcharge. I was expecting some unforeseen fees but that's a lot. Could it be due to a mistake on your part?
Is there anything else you might have purchased for $14,99 in addition to the other bundle? 🤔
If you believe you were wrongly charged, then follow the instructions above. I'd advise you to write to Support first though, so they can investigate what happened and guide you through the rest of the process.
Good luck! 👍
Hi and welcome to the King Community
For the purchase that you didn't receive and how to get that refunded or compensated Please check here
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
