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Finished one of the special challenges last evening. When I logged in this morning, I received the splash screen saying I had placed #2. Hit the claim prize button and Nada. No time or boosters. Took screen shots..not sure how to post them.
Thanks @Elsa for passing on
@Grrrr I am really sorry that you did not receive your rewards. I have now added items to your account, you will see these next time you open your game on your mobile device.
Thanks!
Thanks for the print screens. I am going to elevate this to a King Admin and she can look into your account. She is out of the office until next Tuesday so hang in here and she should write you privately here.
Thanks for the reply! No icons showing above my space to reply. On my mobile though..will try on my desktop when I get home.
Hi Grrrrrr, sorry for the delay in responding. To post your print screens when you want to respond here you should see 3 icons above the area where you are going to type. Click on the middle icon and that's for uploading pictures. Once you click on it a box should open up on your end and you can just click to add it here. Once it's here and you write a message I should get an email saying that you responded and I can come back here to check it out.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
