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Candy Crush Saga

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I’m at level 4739 and when I click on the ad to receive extra moves…there is NO AD!!! And I have to reboot the game and lost everything….who knows, I could of completed the level!!!! It happened several times. Not only that one, but at other times too. Please fix ASAP!!!!!!!!!!!!!!!!!!!!!!!!

Welcome! 👋

Comments

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/397243/ads

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Please check this video

https://www.youtube.com/watch?v=LWdXrMkmfhU

drj1

https://community.king.com/en/candy-crush-saga/discussion/397243/ads

FOR GET IT!!!!! Even at the beginning of the game to get a booster, there is NO AD!!! And have to restart the game. No Ads means the screen in BLANK/BLACK WHICH MEANS I LOST ALL PROCESS OF EVERYTHING!!!!!!!!!!!!!!!! THANKS A LOT KING/CANDY CRUSH SAGA!!!!!!!!!!!!!!!!!!!!!!!!!

Comments

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/397243/ads

Hi and Welcome to the King Community

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Please check this video

https://www.youtube.com/watch?v=LWdXrMkmfhU

drj1

https://community.king.com/en/candy-crush-saga/discussion/397243/ads