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I've used zero lives until this evening and went to add my first 5 lives, but it shows a count down of over 5 hours?
It's not a glitch. They have changed the counter so that it starts at 20/20 and when you use a life, it gets subtracted and the count goes down. Basically, reverse of what it was.
Greetings everyone,
So, we have a new update regarding the lives issue you have been reporting. A couple of days ago they changed the lives by adding a timer, so you can see how long you have until you can use new lives. Additional to that we have changed the way the lives are counted down. Before it counted upwards from 0 to 20 and with the latest update it now counts downwards from 20 to 0. (check the image for reference).
Do you think this is clear enough or was it easier to understand before the new update?
Hello everyone š
The timer will only appear after the daily limit is reach, which is something you have already got use too.
The timer is only a visual representation that will allow you to know how much time you have to wait to be able to accept lives again.
During the implementation of this feature there was an issue that prevented the normal claiming of lives. The studio already fixed the issue and you should be able to claim lives normally.
Same here!! I agree, they want to to spend money to access lives...good luck with that
Yesterday, even if I didn't use up all the lives from the limit, a timer appeared showing that I still have 15 hours until the new limit. It's the same today when I wanted to spend lives from the limit.
Oh, come on, King ... Last night there was 3 hours to wait for lives, that my friends gave me, this morning is 15 hours to wait. There are 16 lives still waiting, I couldn't use no one. Are you kidding?
And in Candy royal, when I'm thrown out, Candy Crush freezes. Every time.
I have a same problem, six lives are waiting....
I have a same problem for two days, can't take lives from envelope.
i agree. but i know i have used zero of my gifted lives today because it's 12:10am and my clock just reset. but i still can't use any of the lives my friends have sent to me. I don't think I used any of mine yesterday either before the clock showed up. At most I had used one, maybe. So basically my max number of lives I can accept per day is zero now? Really annoying.
This did happen to me before a long time ago and then it went back to normal, so it is probably a bug they need to fix. Hopefully.
Thanks for explaining this. My clock said 3 hours something at 9pm but I was tired so didn't play after. Now, it says 17 hours! That takes me to midnight tonight. so when can I access the lives?
Just gone to my envelope to access my lives and there is a timer with 17 hours before I can get them!! WHY
Same here. All day long I haven't been able to check the box to accept lives. Who knows what Candy Crush is doing...I suppose this means I have to spend my time cleaning and doing other things that need doing. However it's Spring Break and would be nice to play without having to wait for lives to show up every half hour.
Can't collect lives from friends either.
Samne!
Having the same issue. It won't allow me to accept lives. The timer keeps counting down, but then just resets and still doesn't allow me to accept lives.
waited 24 hours for lives and now it says wait another 24 hours -- haven't used any in 3 days -- just insane - please fix this -- can't play
I'm having the same issues. I'd love to know why we need a countdown clock. I am fully capable of looking at a clock to tell me when it's midnight. Telling us how many of our "generous" (sarcasm) 20 lives we have used is much more informative than how many hours I have left until midnight. I swear they don't test changes in a test environment before implementing them on the actual platform. It's extremely frustrating.
I'm having the same problem not being able to access my friends. Usually it resets at midnight, but tonight it says another 24 hours (there is a count down clock, which is new and reset) before you can use them. I'm also having the problem with Candy Royale. When it fails it freezes and I have to reload the game. Please fix these issues quickly! It was bad enough when you limited the number of lives we could use from friends to 20 and now this!
Hi
I have been playing for years and this issue only cropped up a few weeks back. Every time I log in I must accept terms again and all my saved livves are gone. A few times I have even had to go through the new player first level tutorial.
Today I logged in and although I do have some saved lives I cannot use them as I have a nice clock telling me that I have to wit 13.5 hours. Usually I play during the day and the counter resets during the night while I sleep. But no longer apparently. Considering it is now mid morning that means I have to wait until midnight again (when I will be asleep) before being able to play.
For a game that wants people to play and spend money they seem to be doing their best to restrict peoples ability to play and making spending pointless.
Not really sure if the game is even worth continuing with. Especially considering Support is useless.
yes I have a clock ticking down to an hr and a half it looks like
I didn't see the timer. I am wondering if they messed up an update.
its not just you, its alot of us
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How to establish free bars and other
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in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and Iāve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
