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Hi
I have been playing for years and this issue only cropped up a few weeks back. Every time I log in I must accept terms again and all my saved livves are gone. A few times I have even had to go through the new player first level tutorial.
Today I logged in and although I do have some saved lives I cannot use them as I have a nice clock telling me that I have to wit 13.5 hours. Usually I play during the day and the counter resets during the night while I sleep. But no longer apparently. Considering it is now mid morning that means I have to wait until midnight again (when I will be asleep) before being able to play.
For a game that wants people to play and spend money they seem to be doing their best to restrict peoples ability to play and making spending pointless.
Not really sure if the game is even worth continuing with. Especially considering Support is useless.
I'm having the same problem not being able to access my friends. Usually it resets at midnight, but tonight it says another 24 hours (there is a count down clock, which is new and reset) before you can use them. I'm also having the problem with Candy Royale. When it fails it freezes and I have to reload the game. Please fix these issues quickly! It was bad enough when you limited the number of lives we could use from friends to 20 and now this!
I'm having the same issues. I'd love to know why we need a countdown clock. I am fully capable of looking at a clock to tell me when it's midnight. Telling us how many of our "generous" (sarcasm) 20 lives we have used is much more informative than how many hours I have left until midnight. I swear they don't test changes in a test environment before implementing them on the actual platform. It's extremely frustrating.