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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
How do I get help from the support team, please advise? Emails are unanswered, feedback ignored. Been cheated out of gold bars, maybe time to reconsider whether I want to continue with Candy Crush
I have sent two emails asking about technical issues with candy crush friends and my inquiries have gone unanswered.
That only suggests that you are not working on it not happening again not that you are going to reimburse those affected.
Hi and Welcome to the King Community
This issue is still under investigation, therefore our Player Support team is only able to register your report
We understand that this is not ideal and that you have been told to get in touch before, but as this is still under investigation, we will keep you up to date once we know more.
Thank you all for your patience while we work on improving the game so this doesn't happen again.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
