Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello aurelie. Are you connected using Facebook or The Kingdom? If you are, then all you may need to do is disconnect (or log out), clear the cache on your device, and reconnect. If that doesn't work, please let me know so I can elevate it to a Moderator for you. Thank you and have a great day.
Hello aurelie. Are you connected using Facebook or The Kingdom? If you are, then all you may need to do is disconnect (or log out), clear the cache on your device, and reconnect. If that doesn't work, please let me know so I can elevate it to a Moderator for you. Thank you and have a great day.