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For weeks every morning on Candy Crush Saga I get "we have updated our policy" I accept and then most of the time all of my saved lives in the envelope disappear. Why should I see this so often? Please fix this.
Hi,
Just an small update: They were aware of the issue and currently working on a fix.
We again apologize for the inconvenience this issue is causing you.
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* Edited by CM:🤨 Hold on a bit! Please remember to be sweet and kind - Our House Rules
Why didn't you "try" to fix the problem the last dozen times that it has happened?
Yeah! Thank you very much for your patience! I hope you will have a wonderful weekend!
Thank you, I just hope it won't take to log to fix. It has been going on for some time.
I understand it's frustrating and we apologize for the inconvenience. I have forward the information and will come back to you as soon as I know more!
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
