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There are three stages to load your game. The game gets stuck on the last page and won't load so a player can play. I walked away for more than 30 minutes and it was still stuck in the last page of loading.
Hi Michelle,
Does this happen with both Blossom Blast and Candy Crush? What is the device, how are you connecting and are you using a King or Facebook account?
See the following troubleshooting:
iOS
Android
Facebook
Windows 10
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I've had this issue before and it's very frustrating. I click on the butterfly but it's not being counted. Last time I had this happen it didn't count my last 2 butterflies so I didn't get the reward. Today it didn't count 1 (so far). Can you tell me what's going on and that this issue will be fixed? Thanks.
why can’t I play my games
I can't buy boosters on my candy crush, it's just load until I cancel, can you please help?
II was on 148 now had to start over
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…