Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
This happened to me as well! I played the same frustration level for over a week, so I gave in and bought boosters to help beat it. The second I spent money on the game a week ago, I haven't had one video, one free booster, absolutely nothing! It's a total scam! It's so disappointing! I have played this game from the beginning and it has become a joke!