Level 5640

Question

I have beat level 5640 twice. Both times it will not let me advance to the next level. As soon as I beat level lines come across the screen candy stops falling and it acts like it’s glitching out . My phone is working fine. If I close out the game.. go back and beat the level it happens again. This is the first time ever this has happened

its level 5640

MannyFae · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/2596961#Comment_2596961

This level was already reported by players, it's a BUG, please do something about it.

https://community.king.com/en/candy-crush-saga/discussion/390194/technical-issues-with-level-5640

Diamond_Lim · Answer

https://community.king.com/en/candy-crush-saga/discussion/399754/level-5640

Some levels can be tough to tackle and after all your hard work, the last thing you want is to have to do it all over again! But don't worry, this can easily be avoided.

Please note that the game only recognizes the completion of a level at the very end of the achievement. You should see a final confirmation message to recognize you've completed the level, allow it to pop up so the software can register its completion.

This also ensures that our server (which stores your player progression) can see it too. Then, you can play on another device, a new handset or you can uninstall and reinstall the game, and you'll never have to play the same level twice!

If, for any reason, you switch applications or close the game before the completion confirmation is shown, your progress may not be saved. Remember you must allow the completion message to show to avoid losing progress.

When in doubt, go back to the map screen or open the next level to make sure your hard work has been recognized and logged. No more painful deja vu!