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Comments

  • samm_kml
    samm_kml Posts: 625
    edited April 2023

    I never gets add too , it’s so sad , some time I just need one extra move which I used to get with adds , but now 🥺 @Diamond_Lim

  • Tia64
    Tia64 Posts: 3

    Level 1

    edited April 2023

    What bs was that reply!!!

  • Fran334
    Fran334 Posts: 381
    edited April 2023

    That was not very nice to say that she is only trying to help what the other person asked

  • shoppner
    shoppner Posts: 1

    Level 1

    edited April 2023

    I have not had ads for going on 2 years now it’s very annoying I can’t get the boosters from watching ads when others can

  • sweeti_1234
    sweeti_1234 Posts: 2

    Level 1

    How i get adds in my candy crush saga game

  • kiara_wael
    kiara_wael Posts: 156,984
    edited April 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • Alienscar
    Alienscar Posts: 16,461
    edited April 2023

    There is nothing you can do to force adverts to appear in your game. The features are randomly delivered by King and you either have a feature or you do not. This doesn't mean you will never get adverts it just means you haven't got them right now.

  • julie3164
    julie3164 Posts: 10

    Level 2

    edited April 2023

    I’ve just got the ads back. When I just loaded the game to play I had a message appear saying that they had detected that I didn’t have the ability to enhance my game, not exactly those words and I didn’t take a screen shot, the link given took me to my profile page and the privacy and security settings. After clicking on ‘allow all’ the ads have reappeared. I don’t know if that’s the case for everyone that lost them recently but maybe worth a look in profile settings.

  • Fran334
    Fran334 Posts: 381
    edited April 2023
  • cat2222
    cat2222 Posts: 38

    Level 3

    edited April 2023

    Hi, I used to get the ads all the time and then Nothing! Everything stopped just like that 2 weeks ago. I lost all my gold bars, lost my 21 weekly win streak. I’ve gone from 1st to last and wasn’t able to complete the series to Claim my Chocolate box with the gold bar reward. It’s been so awful. I used to love playing a few times a day and advance. Now I barely get 3 steps forward a week. I was told the same response regarding the test feature. I get 1 ad maybe 1 time a day- and that’s it. I’m soooo frustrated- how the heck am I going to play in the All Stars which starts tomorrow???

    please bring the ads back so we can play! I’m really sad things have turned out like this

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