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When I closed Candy Crush Saga last night it was working perfectly but it will not load for more than a couple of seconds today without automatically closing.
I have uninstalled it several times but it has not made any difference, so as it was modified today, I suspect that it is now so full of bugs that until a further update is issued people will continue to complain.
I may be wrong of course and if there is a fix please let me know.
Hi Faith, please try opening the game on Windows 10 now. I opened mine a few minutes ago and it was working. I know that there was a glitch reported saying that they couldn't get Windows 10 to connect. So I hope that you can let me know if you got it to open and it was fixed.
Thanks @Elsa
@Faith I am sorry you are experiencing a problem, please could you try some troubleshooting steps here.
Check for updates
You can either choose for the system to automatically install app updates when they become available, or you are able to check for updates manually.
Some people prefer to check manually so that they can see if there are any changes mentioned in the update.
To enable automatic app updates follow these steps:
Open the StoreTap or click the user icon on top, next to the search formTap or click SettingsToggle On Update apps automatically
To manually check for updates:
Open the StoreTap or click the user icon on top, next to the search formTap or click DownloadsTap or click Check for updates
Identify problems tool
Microsoft has released an app which helps in identifying and solving potential issues: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps
Please note that you will need to be logged in with your Microsoft ID before you can use the tool.
For more details please see here: http://www.thewindowsclub.com/windows-store-apps-troubleshooter-for-windows-10
Let me know how you get on :-) Thanks!