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I'm stuck on level 3260, when are more levels coming
also on my apple computer I can only get to level 3230
Hi June, I am going to give you a link and I would like you to access your user ID #. Once you get the number please write back here and I can then elevate to a King Admin who can look into your account to see what's going on. Here is the link to get your number:
https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it
Hi June, sorry to hear that you are still having this problem. Progress for the games is no longer taken care of here. I am going to give you a link and try their troubleshooting first and if that doesn't work right near the end of the blog there is a link that you can click on to and send a message direct to them.
https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
Hi I have been asking for a long time why on my tablet I'm at level 3462 and on my Apple desk top I can only go as high as level 3440, I have put alot of money into this game well that is going to stop.
Hi The highest level I'm on is 3455 and that is on my Tablet, and on my Apple desk top and my android tablets I'm on level 3395
Thanks @Elsa
@June I have sent you a private message to look through your account details.
Thanks!
Hi June, I am going to forward your response to Cez so that she can write you here. She won't be back in the office until the beginning of the week but hopefully we can get it resolved.
@June with this ID I see level 3425, is this the level that you see on your account?
Whilst looking up your ID I also saw that you had multiple accounts, please can you be sure that you are logged into the same account across all devices?
Hi Elsa, here is my ID number ID: 1034446687 Thank you for your help
I don't have windows 10 I have an apple desk top and the level on that is 3365, but on my tablet it's on level3418
Hi June, sorry for the delay in responding. I believe that the highest level on a mobile device is 3245 and on Windows 10 it's 3290. Are you able to get to those levels? If not, try to clear out the history and see if that helps you.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
