Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Hi just before few days ago my maximum goodie bag had 2x colour bombs included, and now I only have 1.. Please can someone help how to get this resolved?
Hi there, Ms Newbie,
Welcome to the forum! 👋
I don't think there's a fix. I've noticed the content of the googie bag varies - sometimes it has 2x colour bombs, sometimes just 1x. It doesn't seem to follow a pattern either - just like the randomised Choco Box and Daily Win rewards - you could have one bundle for a month, then another.
Just checked and right now I also have just 1x colour bomb.
I don't think you can get help on this one from Support.
Have fun! 👍
Hi Kiara, this was not a purchase, it was my winning strike goodie bag.. The app was updated with this feature last year, as per the below link for example.. With every level I had 2 colour bombs, 3 extra moves and 2x2 candys
Hi and Welcome to the King Community
Thank you for the feedback. For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…