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Hi, I was up to about Level 550. Then, I got a new tablet and logged in with Facebook instead of my King user info that I used on my old tablet. When I logged in with my King user info again, I went back about 200 levels. Please help! Thank you!
Hi Lipstick,Make sure your King account is synced with the servers on the device that is level 550 then connect with your King account on the new device. Please follow the instructions here to move your game to a new device. Also try logging out, power cycling for 10 seconds then logging back in.
Hi Lipstick,
Make sure your King account is synced with the servers on the device that is level 550 then connect with your King account on the new device. Please follow the instructions here to move your game to a new device. Also try logging out, power cycling for 10 seconds then logging back in.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
