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I am playing Candy Crush on a laptop using the Microsoft version for Windows 10 and a few days ago I was no longer able to connect to Facebook. I have had this problem before but it usually resolves itself the next time I boot up the computer. This is no longer the case. Any explanation or suggestions?
Hi Stephanie, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help? I know that connection problems were reported to the studio for Windows 10. They were trying to find a fix on it but haven't heard if it is now working.
No I no longer need help, the problem was corrected about a week after reporting it. I think it was related to new privacy laws. Instead of just agreeing to terms and conditions I had to actually scroll through them then agree. Once I did this the game would load and play was able to resume