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Level 181 of Candy Crush Saga was working fine yesterday. It is now frozen. When I tap a candy it does nothing. Previous levels work just as they should.
Hello Bren! I will ask the SuperStars if they know about this and if there is a solution to it. Thanks for writing and I hope you have a good day.
I clear out my history so often during the day that sometimes I feel like I'm clearing the history more than playing the game.
@Elsa thanks for reminding me. I have to clear my history also. I keep putting it off like a lazy butt and I needed that reminder! Thank you!
Hi Bren and Laura, when was the ladt time that you cleared the history on your mobile device Bren? Let’s try some troubleshooting ok? Please clear out the history and then shutdown your device. Wait 10 seconds and then open it and open the game. If you are playing through Facebook or the Kingdom please log out and then log back in. Now open the level and let us know if this troubleshooting worked for you.
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
