Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
What happened to my friends please (leftside scoreboard)?
José_Savelkoul
Posts: 564 
in Support
Tonight I noticed my friends are missing from the score-list. I am connected, I still do see them at the map. This is the Windows10-app, but it's the same when playing through FB. It's like the scoreboard is just incomplete: the leftside is missing. Also with previous levels, there's no leftside.
It reminded me of a problem in the game last year. Here's the link to that post: https://community.king.com/en/candy-crush-saga/discussion/379078/what-happened-to-my-friends-in-the-scoring-list-fixed/p1
Please don't tell me this is a deliberate change. Please do get this sorted. Thank you.
0
Answers
-
Hello @José_Savelkoul you aren't the only person to be complaining about this issue, so it is either a test or a deliberate change.
Have you noticed all the recent complaints from people about having their lives limited to twenty? If you remember the same thing happened last year. Our Inboxes were changed and at the same time our friends list/Send lives were removed.
Last year our level ranking lists got reinstated, so I hope the same thing happens this time.
To be perfectly honest I don't have much faith in the expertise of King's coders and I can easily see this issue being caused by the coding that has introduced the permanent portrait orientation for iOS users. Windows is essentially a permanent landscape view and I fully expect that King's coders haven't allowed for this in the coding of the game's orientation.
1 -
Thanks for your reply @Alienscar (and those links). It looks like I'm in some "testgroup" again, which I always hate to be in. In my opinion, it should be pretty clear that getting rid of the score-list, with the option to send lives real easily with a simple click to all friends, only causes frustration for loads of people. Does it really need testing @QueenB? I don't think so, it's logic, it's using common sense. People are getting more and more disappointed this way.
1 -
Hi everyone 😀
You might have noticed that the there has been a change in the game regarding how to send lives to your friends.
Until now, we were able to send lives to our friends at the beginning and the end of a level by tapping on "Send Lives"
From now on, we can send lives when a friend requests them from us. We will see all requests from our friends when we open our inbox. As easy as that 😀
Please bear in mind that changes are constantly being made to the game itself and its rewards to help keep our players engaged and enjoying new sweet adventures! We often test new features and evaluate possible improvements to ensure our games are well-balanced and enjoyable.
Thank you for your understanding!
0 -
@QueenB Thank you for your understanding!
Hi QueenB can you understand that this change doesn't help keep your players engaged or help them to enjoy new sweet adventures?
How can this be considered a 'sweet change' when what you have done is instigated a change that makes a simple act harder. Going from sending lives to all your friends on a level with one click to having to send a life to those same people one click at a time can in no way be considered an improvement.
As easy as that 😀
I have over thirty people in my level rankings and now I am expected to send those lives one at a time instead of all at once and that is considered easy! Surely it is plain to anyone that sending more than thirty lives at once is easier than sending them one at a time.
From now on, we can send lives when a friend requests them from us. We will see all requests from our friends when we open our inbox.
What do you mean 'from now on' that is how our inboxes have always worked. We have always been able to see our friends life requests and send them lives when requested. The 'test' hasn't changed that aspect at all. All that has changed is that we can no longer bulk send lives from our level rankings.
I am guessing what you actually mean to say is that from now on we can only send lives to our friends when they request them and unrequested lives can no longer be sent.
Also what about all the players that play levels over and over again in order to obtain the highest score and be ranked number one on every level they play. These players will no longer be able to see how their scores compare to other players.
Lastly this Community has already provided feedback on this change when it occurred last year, so why is a change that received nothing but complaints being 'tested' again?
4 -
Are we supposed to understand this @QueenB? By the way, I do have some friends who've already beaten this level (@Tzvi_Marcu as well as @kiara_wael at least). I don't know, but I can't find any fun in this, can you? This is supposed to be well-balanced and enjoyable? And how could this ever be an improvement, I don't get it. And sorry to say, but I don't think anyone would understand.
0 -
So that means we now have to explicitly request lives rather than receiving some when our kind friends click on the bulk 'send lives' button? No wonder I wasn't receiving any!!
1 -
since you’ve made the change I haven’t been receiving lives. I request them and receive very few (maybe one a day). I’ve gone from holding steady at 200 lives to 134. If this isn’t fixed I plan to stop playing.
1 -
I am missing my friends (scores) list too on the left side of the board. First on PC but now with an update on mobile as well. There doesn't seem to be a solution (yet) and I find it very annoying. I know I can still send lives through my profile but one friend at the time and that is a no-go for me, takes way too much time. But also I'd still like to see the scores of my friends to see how I'm doing compared to them. So please..... give us the scores back!!!
2 -
Could you maybe explain to me @QueenB: How in the world can this be fun? Or be an improvement of the game? I sure don't get it, do you??? (It also shows like this on lower levels, and I've got plenty of friends, so where are the scores please?)
1
