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Still getting this message playing on iPhone 14 Plus for over a month. Cannot connect to App Store, get daily booster, etc. What’s going on?
I get the same notice as shown above...but can't locate where I have to "restart" the game
Hi there,
Needless to say, make sure your phone is connected to the Internet while playing and that the game app is up-to-date. Try another (type of) Internet connection as well.
Do you have many boosters on your phone? Have you tried playing on a tablet or computer?
Have you spoken to Support about this? Take a screenshot of your inventory in case things go wrong.
Hello and welcome to the forum! 👋
Same advice to you - check connection settings, including for the Candy Crush Saga app, and try another device.
What device are you playing on right now? When did the problem occur? Was everything OK before that?
To make sure we're on the same page, are you seeing this message?
I've got it a few times but I've never really needed to restart the app. I would just ignore it and continue as normal. It usually appeared if I opened the Weekly Contest too quickly after starting the game but that was it - everything was fine after closing the message.
Like JandL I am having the sane issue. Ive tried all the suggestions but nothing seems to fix the issue. Any suggestions?
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how many days do I have to stop playing to get 10 free gold bars to be able to complete a level?
the game glitched on my screen, just thought you would like to know.
How would I link my king account to the king game I downloaded
game is very slow to download have tried all browsers cleared the cashe i am fed up now
As the title says. I've been here for over a week. Missed out on the winter cup because of it. Used up all my boosters and everything trying to pass it. It's nowhere near enough moves and then every move it has to reshuffle the board, then it gives me one junk move at the top that doesn't help with progress. I know a lot…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
