Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Still getting this message playing on iPhone 14 Plus for over a month. Cannot connect to App Store, get daily booster, etc. What’s going on?
I get the same notice as shown above...but can't locate where I have to "restart" the game
Hi there,
Needless to say, make sure your phone is connected to the Internet while playing and that the game app is up-to-date. Try another (type of) Internet connection as well.
Do you have many boosters on your phone? Have you tried playing on a tablet or computer?
Have you spoken to Support about this? Take a screenshot of your inventory in case things go wrong.
Hello and welcome to the forum! 👋
Same advice to you - check connection settings, including for the Candy Crush Saga app, and try another device.
What device are you playing on right now? When did the problem occur? Was everything OK before that?
To make sure we're on the same page, are you seeing this message?
I've got it a few times but I've never really needed to restart the app. I would just ignore it and continue as normal. It usually appeared if I opened the Weekly Contest too quickly after starting the game but that was it - everything was fine after closing the message.
Like JandL I am having the sane issue. Ive tried all the suggestions but nothing seems to fix the issue. Any suggestions?
New here? Sign in or create an account to join the fun.
Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!