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Still getting this message playing on iPhone 14 Plus for over a month. Cannot connect to App Store, get daily booster, etc. What’s going on?
I get the same notice as shown above...but can't locate where I have to "restart" the game
Hi there,
Needless to say, make sure your phone is connected to the Internet while playing and that the game app is up-to-date. Try another (type of) Internet connection as well.
Do you have many boosters on your phone? Have you tried playing on a tablet or computer?
Have you spoken to Support about this? Take a screenshot of your inventory in case things go wrong.
Hello and welcome to the forum! 👋
Same advice to you - check connection settings, including for the Candy Crush Saga app, and try another device.
What device are you playing on right now? When did the problem occur? Was everything OK before that?
To make sure we're on the same page, are you seeing this message?
I've got it a few times but I've never really needed to restart the app. I would just ignore it and continue as normal. It usually appeared if I opened the Weekly Contest too quickly after starting the game but that was it - everything was fine after closing the message.
Like JandL I am having the sane issue. Ive tried all the suggestions but nothing seems to fix the issue. Any suggestions?
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
