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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I need my gifts back the colorbomb and everything
Hello there,
Welcome to the forum! 👋
Why did you need to reinstall the app?
Unfortunately, boosters and lives are stored only on your device, not on the game server. That's why they are gone upon reinstalling the game or deleting app data. Levels and gold bars, among other things, are stored on the game server and are synced when you're online.
The only way for you to back up your boosters is if you have an iOS device. Otherwise it's not possible.
Feel free to write to Support though - explain the situation and if you have a screenshot of your inventory, they might give you some back.
Good luck! 👍
I deleted the app and reinstall it. Then every message and the other gifts ( gold bars) dissappeare
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The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Why? Does this happen often. I was getting into playing the game but not so sure if I'll be playing anymore.
My music event isn't showing up anymore. There's still 14 hours left and I've almost completed it. I need help please
what happened to the music event? I completed my last but one tape and did not get it. I had only one more tape to go. This is very frustrating and might be my last time playing candy crush
I need to speak to someone about 2cdays of not receiving 1.99 what I purchased 20 minutes free playb
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
