Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I need my gifts back the colorbomb and everything
Hello there,
Welcome to the forum! 👋
Why did you need to reinstall the app?
Unfortunately, boosters and lives are stored only on your device, not on the game server. That's why they are gone upon reinstalling the game or deleting app data. Levels and gold bars, among other things, are stored on the game server and are synced when you're online.
The only way for you to back up your boosters is if you have an iOS device. Otherwise it's not possible.
Feel free to write to Support though - explain the situation and if you have a screenshot of your inventory, they might give you some back.
Good luck! 👍
I deleted the app and reinstall it. Then every message and the other gifts ( gold bars) dissappeare
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
