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I don’t have an internet issue. Why is the game telling me “Do not delete and reinstall the game”. That directive does not make sense!!!!
Yes, I did pass on your feedback which the team was happy to receive, thank you for that 😃
Aloha, @QueenB! 👋
Did you actually pass my suggestion above to the team? 😱 They've finally reworded the connection delay pop-up message. 👌
It's much clearer now. Gotta point out that restarting is pointless, as it would just replicate the issue. One just needs to wait a few seconds.
Cheers! 👋
Thank you for reporting this!
Have you experienced this issue in the last 24 hours?
Also, can you confirm which device you are playing on?
Thank you 🙂
Hi and Welcome to the King Community
We only use English in the King Community to ensure that everyone understands and can be understood.
Please feel free to re-post your question in English and one of our members will be happy to help you.
Thanks for your understanding and have a lovely day!
Hello, Ms Newbie,
Welcome to the forum! 👋
It's safe to ignore this message.
It means nothing. They should probably change it to "Server connection error. Please wait a moment."
Just close the pop-up and continue as normal.
Have fun! 😉
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…