Candy crush connection issue

hockeybunny15 · June 2023

I don’t have an internet issue. Why is the game telling me “Do not delete and reinstall the game”. That directive does not make sense!!!!

Doondie · June 2023

Hello, Ms Newbie,

Welcome to the forum! 👋

It's safe to ignore this message.

It means nothing. They should probably change it to "Server connection error. Please wait a moment."

Just close the pop-up and continue as normal.

Have fun! 😉

kiara_wael · June 2023

Hi and Welcome to the King Community

We only use English in the King Community to ensure that everyone understands and can be understood.

Please feel free to re-post your question in English and one of our members will be happy to help you.

Thanks for your understanding and have a lovely day!

QueenB · June 2023

Thank you for reporting this!

Have you experienced this issue in the last 24 hours?

Also, can you confirm which device you are playing on?

Thank you 🙂

Doondie · July 2023

Aloha, @QueenB! 👋

Did you actually pass my suggestion above to the team? 😱 They've finally reworded the connection delay pop-up message. 👌

It's much clearer now. Gotta point out that restarting is pointless, as it would just replicate the issue. One just needs to wait a few seconds.

Cheers! 👋

QueenB · July 2023

Yes, I did pass on your feedback which the team was happy to receive, thank you for that 😃

Answers