Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
How to log in?
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Answers
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Hello, Ms Newbie,
Welcome to the forum! 👋
Were you logging in using a King account or Facebook login, or Apple/Google/Amazon login before?
If you have a King account, try logging in on King's website using a computer browser or "desktop view" on a mobile browser. Check the browser version too - if you see your progress there, then you were logging in via Facebook.
Do you remember your user ID? Even if you don't, you can still write to Support, tell them your e-mail address and ask them for assistance.
Good luck! 👍
Hi! You gotta write to Support. If you don't know your user ID or don't have screenshots, I don't know how they'd help you.
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Hi and Welcome to the King Community
In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.
You can then reset the password by contacting our Player Support instead HERE.
