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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I reinstalled the app and I want to log in through my email address where I have my progress. But it always say worng email address and password combination even though I reset and change my password. What should I do?
Hi and Welcome to the King Community
In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.
You can then reset the password by contacting our Player Support instead HERE.
Hello, Ms Newbie,
Welcome to the forum! 👋
Were you logging in using a King account or Facebook login, or Apple/Google/Amazon login before?
If you have a King account, try logging in on King's website using a computer browser or "desktop view" on a mobile browser. Check the browser version too - if you see your progress there, then you were logging in via Facebook.
Do you remember your user ID? Even if you don't, you can still write to Support, tell them your e-mail address and ask them for assistance.
Good luck! 👍
Hi! You gotta write to Support. If you don't know your user ID or don't have screenshots, I don't know how they'd help you.
How recover old level of guest account
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Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Comprei no jogo e não chegou a compra
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
