Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I reinstalled the app and I want to log in through my email address where I have my progress. But it always say worng email address and password combination even though I reset and change my password. What should I do?
Hi and Welcome to the King Community
In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.
You can then reset the password by contacting our Player Support instead HERE.
Hello, Ms Newbie,
Welcome to the forum! 👋
Were you logging in using a King account or Facebook login, or Apple/Google/Amazon login before?
If you have a King account, try logging in on King's website using a computer browser or "desktop view" on a mobile browser. Check the browser version too - if you see your progress there, then you were logging in via Facebook.
Do you remember your user ID? Even if you don't, you can still write to Support, tell them your e-mail address and ask them for assistance.
Good luck! 👍
Hi! You gotta write to Support. If you don't know your user ID or don't have screenshots, I don't know how they'd help you.
How recover old level of guest account
New here? Sign in or create an account to join the fun.
I've had this issue before and it's very frustrating. I click on the butterfly but it's not being counted. Last time I had this happen it didn't count my last 2 butterflies so I didn't get the reward. Today it didn't count 1 (so far). Can you tell me what's going on and that this issue will be fixed? Thanks.
Gift card
RreRregtreedee
My Shan
why can’t I play my games
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
