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I reinstalled the app and I want to log in through my email address where I have my progress. But it always say worng email address and password combination even though I reset and change my password. What should I do?
Hi and Welcome to the King Community
In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.
You can then reset the password by contacting our Player Support instead HERE.
Hello, Ms Newbie,
Welcome to the forum! 👋
Were you logging in using a King account or Facebook login, or Apple/Google/Amazon login before?
If you have a King account, try logging in on King's website using a computer browser or "desktop view" on a mobile browser. Check the browser version too - if you see your progress there, then you were logging in via Facebook.
Do you remember your user ID? Even if you don't, you can still write to Support, tell them your e-mail address and ask them for assistance.
Good luck! 👍
Hi! You gotta write to Support. If you don't know your user ID or don't have screenshots, I don't know how they'd help you.
How recover old level of guest account
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…