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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My other Facebook friends on my mobile phone on candy crush have the V.I.P. gift bag but I am not getting it why
Hello @Elsa! Thanks for jumping in on this one. @Godiva. I believe this was already sent to our Moderator because someone else had the same problem. I will most definitely let her know priority about this and she will see it tomorrow to help you out and hopefully give you the rewards you so rightly deserve. I think she will private message you, so look out for that message here on King Care sometime in the very near future. I am so very sorry about this, and I would be just as aggravated had I not gotten the rewards from the VIP bag when I had obviously earned it. Hang in there guys. I will let the Moderator know about this immediately. @Caleb--this is still in the testing stage I believe so not everyone will get this promotion. Hopefully, it will be made a permanent part of the game soon so you can get it too. @GritGamer--that is absolutely correct. Once you buy gold bars from the Shop, you will see this bag (if you are in the testing group that gets it) on your board somewhere. Once you clear all the levels up to it, you will get to the bag and it will open, revealing a VIP reward. Have a wonderful day to all!
Well, this is condescending. I can see the gift bag and it states that I am a winner. I can see the gift bag open and it displays the prizes that I will receive and nothing is added. Trust me I’m counting, this has happened multiple times. I’ve purchased so many packages but still do not receive my rewards. I’ve lost faith in Candy Crush Saga and going forward I will not be making purchases. I’ve also sent correspondence stating that my purchased items are definitely not showing up on my credit card but are not my game. Weekly race, challenges, etc. are not being added in as well.
Hi Gritgamer, thank you very much for posting these print screens. I don't have the gift bag and it's probably still in the testing phase so only a small percentage of people are seeing this.
I’m not receiving my V.I.P. Gift bags either. This makes the third time I haven’t received it. Who can answer this question?
Hi Caleb, sorry for the delay in responding but thank you for writing us here at King Care. I never heard of a V.I.P. gift bag! Can you get me a print screen of what they got and ask them how they got it? I feel, like you now, I want a gift bag!
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Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
The above two is only part of the samples!
Is there a game update available in the game and community?
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…