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10 Gold Bars even if you didn't finish the final Chocolate Box Event

Can anyone back me up here, since the inception of the Chocolate Box if you got to the FINAL box which offered you 25 minutes of color bombs and 25 minutes of wrapped candies in addition to 10 Gold Bars. Even if you didn't complete the event they still gave you the gold bars as a consolation but not the other 2 boosters when the time ran out This week was the first time I didn't get them, I sent an email to support and they claim that you don't get the Gold Bars unless you complete the entire event, when I've gotten them too many times to count.

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