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Why when I enter a new episode road I' find myself @ number 5 I never start with everyone please assist
I support @christinewupp's opinion that the issue is not being investigated. The quoted other thread is about a totally different issue.
Your issue is long known - been months since people started reporting it. See here for reference:
When I start a episode race others are already finished it
And there's no solution. Even Support reportedly said they couldn't fix it. According to them, it's related to changing one's time & date settings. However, this can't be confirmed, and if they supposedly know the reason, then they gotta know how to fix it, which is not the case.
Unfortunately, the always last in the Episode Race bug persists across devices. In my opinion, it's an account issue. I've seen this bug in another player's account whose account was seriously bugged - over 2300 levels of their progress weren't synced with the server, among other issues.
When Support intervened by manually completing the unrecorded levels, everything was then OK.
So, do write to Support and tell us what they said. You could suggest resetting your account progress and then restoring your levels manually to hopefully fix the problem.
Good luck! 👍
Thanks Christinewupp
😆 🤣 I always play using Wi-Fi or my own cellphone data, these challenge 🤔 started in 2021, I thought it was my iPhone but even o. ANDROID & on the laptop something happens I wanna see, if I use my other email to login and start playing from the 1st episode then I'll know & I'll email support then. Danko thanks 😊
I don't think it is true that this is being investigated. I'd suggest actually writing an email to Support with your screenshots. It is definitely not right, unless you play for days offline and then log in once you have played the first few levels of the episode.
Since these is being investigated I'll wait for the end result, I'll keep playing in the meantime...
Thanks for now.
Hi and Welcome to the King Community
Thank you for the feedback. this issues is being investigated . for more Info Here
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I've had this issue before and it's very frustrating. I click on the butterfly but it's not being counted. Last time I had this happen it didn't count my last 2 butterflies so I didn't get the reward. Today it didn't count 1 (so far). Can you tell me what's going on and that this issue will be fixed? Thanks.
Gift card
RreRregtreedee
My Shan
why can’t I play my games
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
