Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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More than 300 blooster dissapeared

Hola, estoy llegando al nivel 2000 y me encontré con el mundo que perdió y que perdió todos los 300 que tenía y que guardaba para más adelante. ¿Cómo puedo recuperarlo? Hace un año y medio lo perdí todo hasta los niveles y empecé de nuevo, pero ahora estoy a punto de abandonar

Hello, I'm reaching level 2000 and I've found that suddenly without changing mobile or anything I lost the almost 300 blooster I had and kept for later. How can I recover it? A year and a half ago I lost everything to the levels and started again, but this time I'm about to leave

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Thanks @Elsa

@Rai I am sorry that you lost your boosters, I can understand your disappointment. I am sorry I cannot return the 300 boosters but I have added some items to your account as a gesture of goodwill :-)

Gracias por la explicación. Pero no tendría que ser así: tenía casi 100 bolas de multicolores, 50 combinaciones de caramelos y casi 100 peces, y de un momento a otro, cero !!!!

Hi Rai,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

I will elevate this message to a King Admin but I'm not sure how much she can help you with this.

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Accepted answers

All comments

Hi Rai,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

I will elevate this message to a King Admin but I'm not sure how much she can help you with this.

Gracias por la explicación. Pero no tendría que ser así: tenía casi 100 bolas de multicolores, 50 combinaciones de caramelos y casi 100 peces, y de un momento a otro, cero !!!!

Thanks @Elsa

@Rai I am sorry that you lost your boosters, I can understand your disappointment. I am sorry I cannot return the 300 boosters but I have added some items to your account as a gesture of goodwill :-)

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…