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I'm not receiving any rewards from the "Rami" event. Also, I have hit the supposed "JACKPOT" 3 times

Annalisa_Ford
Annalisa_Ford Posts: 4

Level 1
in Support

I'm not receiving any rewards from the "rami" event. Also, I have hit the supposed "JACKPOT" 3 times and NEVER received that either.

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Answers

  • _Elsa_
    _Elsa_ Posts: 37,048

    Hi Annalisa, thank you for writing us here at King Care.  I do believe that Rami is having an issue at the moment.  I have already reported it to a King Admin so hang tight and hopefully it gets resolved soon.

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  • _Elsa_
    _Elsa_ Posts: 37,048

    Hi Annalisa, Rami is a definite glitch and I have reported it to the King Admin but there is a 6 hour time difference from Spain to my time zone so she might have already left when I reported it to her.  She should see it first thing in the morning.  Regarding the Jackpot winnings, I will elevate this to a King Admin who might be able to help you.

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  • Lai_Man_Liew
    Lai_Man_Liew Posts: 9

    Level 2

    Hi, i am having the same issue but my wife's account is fine. More information yet?

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  • Annalisa_Ford
    Annalisa_Ford Posts: 4

    Level 1

    I'm DONE!!!! Not playing the game anymore! Will spread the word about the issues. The only reply is getting to the admin! Then nothing! Bye!!!

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  • _Elsa_
    _Elsa_ Posts: 37,048

    ((((Hugs Annalisa))))) are you really and truly going to give up your addiction?  I know that I can't!  Rami was reported to the studio first thing this morning but I just got home from work and it's not fixed yet.  So let's all hang in here and hopefully it's fixed tomorrow.

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  • Annalisa_Ford
    Annalisa_Ford Posts: 4

    Level 1

    Thank you, but, I truly don't believe that there is a resolution here. Too many people play the game before the problems start. You guys will continue to make the money from the new players and the ones that are faithful and play daily will suffer. I'm DONE!!!! AND I will share this! Word of mouth travels fast!

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  • _Elsa_
    _Elsa_ Posts: 37,048

    Hi all, no fix on Rami yet.  I just checked it out.  Let's all take a deep breath and be patient.  I am not even considered about the fix for Rami today.  My concern is now whether Didi will be working next Monday when it appears in the game.

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  • Doreen_Tomlinson
    Doreen_Tomlinson Posts: 3

    Level 1

    RAMI will never get fixed because there it is almost over. They always say that it has been reported but nothing is ever done. I had not played today and when I came back all my boosters were gone and I never got any of my free goodies for placing 1st. STOP telling players it is going to get fixed when you know damn well it's not. Just don't say anything at all.

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  • _Elsa_
    _Elsa_ Posts: 37,048

    Annalisa, I am gathering a list of messages posted regarding the Jackpot and rewards.  I will add your message to the list.

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  • Annalisa_Ford
    Annalisa_Ford Posts: 4

    Level 1

    Thanks. What about the gold bars that went missing? Still not playing. I'm not spending another penny until I get back what was lost. 

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