Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
⭕ Why can't I play in landscape mode anymore? Game too small!
Answers
-
I would also like to put my vote in for 'put it back'. Can't see what I'm doing when the screen is so teeny tiny. Landscape mode please.
2 -
Why have you changed the candy crush screen again??? We didn't like it last time, so what makes you think we would this time? I have a huge computer screen and the play field is tiny! I absolutely hate it. Please change it back or at least give an option for how we prefer to play it!!
1 -
My game screen is small. I have trouble seeing it. Checked all my settings and can't seem to set it back to the way it was this morning. I will have to stop playing because I can't see it. Thanks
1 -
Hi, I have the same issue, after refreshing the game it has changed to one like the mobile app which is tiny on a laptop! Please reset it back!!
3 -
@Tammy_Kory on your huge computer screen what version of the game are you playing, Win10, Win11 or on Facebook through a browser? If on a browser which one?
There has been a lot of complaints about the computer version, can you please provide a screenshot. I as well as some other players would like to understand what you are facing. I have had no problems so far but have always preferred to play my mobile and Win10/Win11 in portrait mode.
Has the Facebook browser version changed for anyone on the PC/laptop? My has not, same as it ever was, not sure what mode it is supposedly in, browser mode.
I have never played on an iPad or tablet, have certainly heard a whole lot of complaints about this version.
p.s. @becca1347 could you also provide a screenshot and explanation of what version you are talking about?
1 -
Hello @rainny2you 🤗 Hearty Welcome to our lovely King Community!
Are you playing the game on Facebook - Browser version? If so, the Candy game studio has released the “portrait” version to the players on all platforms! That is the reason your screen has become smaller.
I will pass on your feedback to our Community In-charge 👍
Thank you for joining our Community. Have a great rest of the day🍫🍫
1 -
Hello @becca1347 🤗 Hearty Welcome to our lovely King Community!
Becca @becca1347 and Tammy @Tammy_Kory 👋
The Candy game Studio has changed the look to “Portrait Mode” for all Candy Crushers for all devices. That is the reason your game has a small screen now. Until now, it was sent to mobile devices and few players on Windows 10. Now, the version is sent to all players.
Thank you for providing your feedback. I will pass it on to our Community Manager 🍫🍫
2 -
yea i know makes it hard for a blind lady to see this small screen
2 -
I understand both sides, creative groups wanting to reinvent the wheel & the rest of us just wanting the game to function as expected. 😏 With a gazillion players & poor support input links, it will all amount to 1 flea jumping off a woolly mammoth.🤨 This is no longer fun...😒
3 -
I won't be playing candy crush all the time the game screen looks like this. It's totally ridiculous trying to play on a laptop when the game screen is smaller than a mobile phone.
4
