⭕ Why can't I play in landscape mode anymore? Game too small!

alienor · July 2023

Very annoyed about this new design. Not only is it impossible to see, the buttons to claim bonuses no longer work and all my lives and most of my bonuses have vanished. I have played this game since roughly 2008. King do not care about customers.

dctink5210 · July 2023

$$$ are the drivers not the satisfaction of the players that, GUESS WHAT, pay your salary. Word of mouth can be a killer. Start new discussions instead of posting to the existing ones. Maybe they'll get tired of it, or keep submitting trouble tickets. There has to be a way!

christinewupp · July 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2698402#Comment_2698402

Oh but they'll tidy up any new discussions to hide them in big garbage can " Why can't I play landscape mode ?" that already has over 1200 complaints over in Support. The bot will do that for them before long I am sure.

dctink5210 · July 2023

So we are at July 6, 2023 and still no landscape. I'm not sure this ridiculous stance on the part of these developers is unprecedented but they sure let you know who is and is not important to them. One suggestion, bombard their support with the same question WHEN IS LANDSCAPE COMING BACK! They have to answer and maybe they'll get tired of it. Irritation can be a great motivator.

Kathrynenowak · July 2023

very hard to play with the new format. way to small on laptop, havent even tried on phone yet. hard to play, just going to accept gifts till it goes to regular size, if not, i will just stop playing.

Doondie · July 2023

https://community.king.com/en/candy-crush-saga/discussion/409678/why-did-they-change-the-screen-on-my-pc

Hello, Mr/Ms Newbie,

Welcome to the forum! 👋

Check my reply here. Hope it helps you:

how can i play under windows and android without facebook ?

Anyway, you should write a complaint to Support. They won't remove your account from the "test group" but hopefully they'll pass it onto the relevant department and they'll someday discontinue this portrait madness.

Good luck! 🙂

sher54 · July 2023

I'm slowly weaning off candy crush due to the new set up. Its terrible - so small and narrow. Can barely see some of the drop downs. Wish they'd just left it the way it was. Sad since I really liked the game but why bother if I can't see it. Sent King a message - no way to enlarge just their "new and improved" set up. Certainly isn't

sher54 · July 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2696569#Comment_2696569

It does but it cuts off the top and bottom of the game - have to keep moving it up and down to see how many tries left or to see if there a helps to use at the bottom

christinewupp · July 2023

https://community.king.com/en/candy-crush-saga/discussion/409724/help-its-shrunk

This is the new portrait only mode. It will not change back, according to King. They don't want players to play in landscape any more. Sorry but there is nothing you can do to change it. Trust me, we have tried. 1300 complaints so far...... King don't care.

shakerbaby · July 2023

I play Candy Crush on my PC and App. No issues with App but PC size changed and doesn't even fit on screen correctly. I can't play on computer at all because it's a nightmare. Why would you change something and make it horrible?

⭕ Why can't I play in landscape mode anymore? Game too small!

Answers

Categories