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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have spent a lot of time earning boosters and do not want to lose them. I hope someone can assist.
My pleasure! Please do come back if you need help again. I will be glad to help you, or one of the other SuperStars will be glad to help too. Have the best day and good luck to you!
Missing boosters are back!!
Thank you very much to those who helped make this happen.
Regards Leonie McGurki
Sorry for missing this, this has been added now :-)
Hello again Leonie! I didn't realize that you hadn't gotten an answer about that. I will repost this immediately and the Moderator will see it tomorrow morning. I apologize about the delay, but life has kind of gotten crazy here with school starting again soon and several kids to buy uniforms and supplies for, etc. I don't have time to eat barely lol. It is no problem at all and I will see what I can do for you. Have a wonderful day and it is so nice to hear from you again. Thanks for writing!
I have not heard back from anyone re my last comment. However as much as I would appreciate the return of my 36 switch / hand boosters, I realise I have already used up a lot of people's time. If you can get them back that would be great and if not, thanks for your previous help.
Regards Leonie
Thank you
I will pass it on privately to the Moderator. She is off on Monday, but will be back on Tuesday and I will ask her to get back to you. I am so happy you're happy! This absolutely made my day! Have a wonderful weekend!
Hello again to all who helped me.
I've been pondering whether to communicate again but I just have to ask about the 36 switch/hand boosters which I lost and have come to rely on to pass new levels.
Is there any chance I can get them back?
As I said earlier I think I am a little rude asking when you have already done so much and been so supportive. But I just couldn't let it rest without asking.
Look forward to hearing back.
Kind regards Leonie
Omgoodness Leonie! This was the BEST thing to wake up to!! Don't be embarrassed at all my friend. You've been an awesome player and so nice and polite that II really wanted to help you as much as I could. Thank you @Cezdiamond you're the best!! @Elsa thank you too for all your help. I couldn't do this without our whole team. @Leonie I hope you get crushing and I hope you have the most fantastic day!
Hello Elsa and Cezdiamond
Well you really are very clever and efficient people. Thank you both very much for your help.
Have just checked Candy Crush and things are looking pretty much back to where I was.
I am absolutely delighted, if not a little embarrassed about how pleased I am. Should it mean so much to me?
I am going to risk appearing ungrateful which I certainly am not, but I was wondering about my 36 hand boosters. Would it be possible to get them as well?
Either way, I am very appreciative of your efforts.
regards Leonie
@Leonie found you now and added your items :-)
Hi Leonie, I stopped answering you because another Superstar took over. I am extremely happy to hear that Cez was able to get you back on track! Have the most wonderful crushing day today!
Hello Cezdiamond
Thankyou for helping me get back to where I was.
I have reinstalled Candy Crush and have been reinstated at level 3592 which is great.
Not sure why you can't find my account.
The email I use is mcgurk.leonie.j@edumail.vic.gov.au and my password is *******
Is there anything else you need to know so my boosters can be given back.
Look forward to hearing from you.
Hey thanks @Laura we are magical indeed
@Leonie the account which is linked to King Care actually only shows level 17. Do you have more than one account?
If i can find your account, I would be happy to readd the items after you reinstall :-)
Hello Leonie! I will send this on to the Moderator right now! The Moderators have magical powers...much like a Leprechaun or a Magical Faerie. Heehee. I will get this done for you immediately so we can get you back where you were!
Above the reply box there is a picture icon that looks like a mountain and a sun (or is that a moon?) so all you have to so is click on that and you will be able to choose the file where you saved your screenshot (make sure you save it to your device--laptop/PC is the easiest to navigate in that regard). Just upload the saved picture (screenshot) and voila! I get to see a wonderful picture provided by you. If you need anymore help, I have a link that explains how to screen shot a little better. Oh, and the Moderator will see your post first thing in the morning! I will make triple sure of it. I want to make sure you get every single booster you had lost.
Hello again Laura. Thanks for your message. Re screen shots - what do I do with them if I get them?
You could wait, but I am not sure when the next update will be out. I don't really pay attention to that since I am nowhere near the end of the levels, so I don't need to wait for new ones. I have more than enough levels to keep me busy ha ha. Whichever you choose, either waiting for the Update or resetting it now, I will be here to assist you in every way. There are magical things that the Moderators can do to get lost levels back or replace boosters or gold lost (if that ever happens). Can you take a screenshot of your boosters if possible before you reset (if you choose to do that) so the Moderators can see exactly what to replace? I am right here if you need me. Don't ever be afraid to call on me. Have the best day ever and I look forward to helping you more!
Hello Laura - thanks for offering to help (thanks also to Elsa for her earlier assistance). I can access the internet on my iPad so that is not the problem. I tried clearing the history but unfortunately this had no effect even after I restarted the iPad. I wondered if I should try to wait for a Candy Crush update in case that solves the problem. Failing that I suppose a re install is the last resort. I really appreciate your offer to try and return my boosters and would really appreciate that happening if I needed to delete the app and start again. What is your recommendation - do you think I should wait for an update or uninstall the app? Again - thank you for your interest and suggestions. Regards Leonie McGurk
@Elsa Sorry for jumping in on you like this!
Hi Leonie. It may be your internet connection itself. Can you connect to other webpages or games? If you can, then perhaps clearing the cache/history on your device will work. If not, then it may be the internet itself, which you would have to contact your provider yourself. You can also try (as a last resort) uninstalling and reinstalling the game. You will lose any boosters that you'd had, but I can ask the Moderator to return those boosters to you if I have to. Let me know if any of this works, so I can contact the Moderator directly and let her know there is this issue. Have a great day!
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how to pass level 18332 and you guys stop the booster and the extra moves and my son ahead of me in the game and he still gets the extra move and boosters
1622 not clear
Candy Crush Ödüllü Reklam Gelmiyor
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
I reach 21 twice and did get a reward. I also passed a level and it said I did. i used my 10 gold bars to extend the play and used my flying saucer
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
