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Hi there, newbie boy,
Welcome to the forum! 👋
Have you always been unable to contact the app store?
What device are you playing on (make and model)?
on mobile but 100% certain it is not a network connectivity issue. started after one of the weekly updates a few weeks back
Are you playing on mobile? Is your time and date set to "set automatically" and displayed correct to where you are?. Mine wouldn't connect to the app store when I was on a cruise and I had to change to a different time zone and the wifi was weak. Whenever my time is not set automatically ( if I set it manually, or if it's whirling around trying to set the time but the wifi or data is not good enough for the phone to find the right time zone) I can't connect to the app store. If this happens I close the game, make sure I am connected to good data (4G) or good wifi and set time automatically and wait for it to state the correct time zone, it needs to stop whirling around. When I then reload the game it works for me again. This might not fix it for you, but it's my experience.
so what is next step if that 'fix' doesnt work? I have had the same issue and have noticed several other threads with people having the same issue and this same 'help' gets copy/pasted.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
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Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
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Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
