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Why can't Opt Out of Candy Royale!

17374767879125

Answers

  • Sladest
    Sladest Posts: 4

    Level 1

    edited July 2023

    Hello. Since it looks like a number of people look at this, may I ask a question off topi?. This is my first day posting but, because I am in a jam I need help.

    Only thing showing in the events tab is the booster wheel. Need to build up my arsenal (hammers and hand moves) but nothing else there. Any suggestions? I am 4 away from the end and these last 100 levels have been brutal. Afraid to delete it and download again for fear I will have to start over. Anyways, if someone out there has a suggestion please let me know. Sladest Sladest Posts: 1 Newbie

    3:30PM



  • christinewupp
    christinewupp Posts: 9,835
    edited July 2023

    Hi there. I am a bit confused. Are you 4 levels away from the end of Candy Crush or from the episode race? Which level are you on. Have you saved the game, do you have an email or a facebook login? If you have saved it you can should be safe to delete and restart, but is isn't quite clear to me.

  • scooby16
    scooby16 Posts: 2

    Level 1

    The past few weeks I can't backtrack to not play candy royale. The only way to make it go away is exit the game. Beyond annoying and eats up powerup timers . I don't want to play it and never have . After every game it pops up and doesn't go away unless I exit game. If you don't fix i will have to delete the game!

  • kiara_wael
    kiara_wael Posts: 156,984
    edited July 2023

    Hi and Welcome to the King Community

    Thank you for reporting. This issues is being investigated here

  • Lim893
    Lim893 Posts: 2

    Level 1

    I have this issue too. I cannot avoid Candy Royale. Did the issue resolve for you guys??

  • Rhonda_L
    Rhonda_L Posts: 579
    edited July 2023

    @Sladest , first of all, don't uninstall and reinstall your game. You'll lose what boosters you have.

    Always remember your log in info. King doesn't know how many boosters you have, although they know your Gold, lives, and how many friends you have.

    Mind you, regardless of what you may have read, I'm not affiliated with King in any way. I'm just speaking from my own experience.

    Also, @christinewupp , @TitanCrusher , @aliens. (My bad, once again! Sorry!) @Alienscar always have good posts and tips.

    Maybe if you posted more information, we could help you more. What level? Is your internet connection good? I'm thinking you should have more in your events tab.

    Just my thoughts.

  • Rhonda_L
    Rhonda_L Posts: 579
    edited July 2023
  • rhinogulius
    rhinogulius Posts: 23

    Level 3

    Here we are July 17 and this issue persists. They have also disabled the ability to opt out of the Daily Treat Machine. It pops up every time I launch the game and it doesn’t matter if it has been days since I last played it says it is “full” and will only give me wheels. Day after day. I don’t want anymore wheels. I have literally thousands of them. I want to opt out but I can’t get past this screen because they took the “x” away. These game changes are garbage.

  • ChrisSS
    ChrisSS Posts: 19

    Level 2

    It's July 17th and this is still an issue. I'm still being forced to play Candy Royale. I rarely win 2 games in a row, so forcing me to play this is ridiculous! PLEASE TELL ME THIS IS GOING TO END SOON!!!

    Thank you!

  • TitanCrusher
    TitanCrusher Posts: 365
    edited July 2023

    People get upset and get very sensitive. I have seen your posts and you repeatedly try to help people.

Hey! Would you like to give us your opinion?