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How my old account is open
Have you tried going to the bottom of the page, where it's "already have a King account" ? That should get you back to a previously saved account. (Log in with email at the bottom) If you choose "sign up with email" you create a new account. To try again, log out of that one.
Hi @sajankhan and welcome 😀
Can you give us some more details such as which account are you trying to open? Have you lost your Candy Crush Saga game progress and trying to recover it back?
The more details you share, the better we can help.
No its not
. Almost 4700 level
Now i connect with new gmail id.
And its start from level 1
Okay, so I guess you have a new device. What happens when you connect the game app to the email address you provided on the new device? Does your progress not sync?
Which level are you supposed to be on?
Thaaankss for your consideration.
Yes i lost my candy Crush Saga progress. Because of lost my mobile and data.
My old email is Edited by CM:⛔️ That’s too much personal information - Check our House Rules.
And user name is
M. Sajan
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
