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Is there a way to unsync my king account from a permanently deleted facebook account?
I'm trying to sync to another facebook account and there is no way for me to do so if the king account is connected to the deleted fb account.
Wow that is the strangest thing. How do they know who I am? See if you can reply and tell them that Elsa does not have the answer. I'm also going to forward this message to my King Admin to see if she has an answer for both of us. Thanks for letting me know. I won't be near the computer for the next couple of days but will check on you when I get back online.
Hmmm they redirected me to you and nothing else.
"Elsa thinks they have the answer to your question "Unsync from deleted facebook account", head back to King Care now to check it out, let Elsa know if they answered the question by choosing the answer as solving the question. You've got a hot topic going, has one of the answers solved your question? If so select one to solve the question."
Thanks for the effort though. Should I reply to the noreply email?
Thank you for letting me know this. I hope that they can help you and then I will have an answer for other players.
Thank you, I've contacted them and will report the results in this thread.
Hi Zeniyan, it can't be unsynced but the progress can be synced. Please follow the steps from here: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If the troubleshooting doesn't work then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can manually add your progress to your new Facebook account.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
