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My game account can't connect to internet connection. What is happening? I can't buy any item
Montana1989
Posts: 2
Level 1
in Support
I can't buy any life or product while playing since Thursday August 3th 2023. I don't know what is wrong with my candy crush saga game. Please help me
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Answers
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Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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Not working, I can't connect to Facebook as before. Something is wrong. I've been playing the game on my two phones. None of the phones can't connect. I really love candy crush saga. And I want to keep playing. Attached here is a screenshot of what pop up when I want to connect or save my progress to my facebook
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
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Hello @chales1🤗 Hearty Welcome to our sweet King Community!
I am sorry! Our community supports English language only for everybody to communicate and understand each other better. Hence, please post your question again in English, so that we can assist you better.
Thank you and have a great rest of the day🍫🍫
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When i want to recover my progress i have this message "There was a connection error. Try again a bit"
Thank's.
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Is it resolved I am facing the exact same issue
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I am experiencing the same thing. I obviously am online here but Candy Crush can’t find the connection so I can get bonuses etc.
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