CC Saga is essentially a matching game. It used to be fun, but over the years more and more obstacles and fewer choices have become available to players who don't pay. Most recently, the Candy Box Event now chooses which tasks we must complete rather than allowing us to choose from options--being compelled, for example, to collect licorice swirl blockers instead of just a certain number of a color.
We play it to have fun...not for increasing levels of frustration. How do we players convince the management team that if we wanted to play something frustrating and costly and not fun, we would play one of those games?