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Why i am unable to close the ads. - 🚫 Issue Fixed!

Posts: 3

Level 1

edited August 2023 in Support

I cannot close the ads

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Best Answer

  • Posts: 15,836
    Answer ✓

    Hi everyone 😃

    We are happy to announce that the issue with not being able to close an Ad after watching it should be fixed! Please restart your device if the issue persists and make sure you have the latest game app version installed.

    Thank you for your patience and have a Sweet day 🍬🍫

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Answers

  • Posts: 15

    Level 2

    edited August 2023

    Problem with IPad for ads. After watching the ad and your done, it freezes and won’t exit to the game.

  • Posts: 5

    Level 2

    I can’t collect my rewards after watching food panda advertisement 

  • Posts: 160,100
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for reporting , In a meantime please force the Apps and Log in again.

  • Posts: 1

    Level 1

    edited August 2023

    I’m having the same/similar problem in IOS. The local area video ads count down then show reward granted. Clicking on the reward granted X does nothing. If you open a link in the video ad and go back it goes from “reward granted” to “2 seconds” and won’t count down. I have to force close the game to get out of the ad. I’ve tried resetting my late model IPad, still happens on local ads.

  • Posts: 247
    edited August 2023

    I am having the same problem! Frustrated

  • Posts: 160,100

    Hi and Welcome to the King Community

    Thank you for reporting , Please force the Apps and Log in again

  • Posts: 3

    Level 1

    I tries alot of time

  • Posts: 1

    Level 1

    edited August 2023

    I have the Same Problems with the ads and you have to leave the Game. No chance to stop this and Go on. Hope you fix this very soon.

  • Posts: 3

    Level 1

    I am stull unable to do that

  • Posts: 2

    Level 1

    edited August 2023

    Same here, it’s very frustrating if you click accidentally!

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