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Answers

  • Deena1967
    Deena1967 Posts: 11

    Level 2

    Thanks but uninstalled and reinstalled, I was back at first level. Done with Candy Crush.

  • Peepsyellow
    Peepsyellow Posts: 6

    Level 2

    I was at the same level when I reinstalled

  • Deena1967
    Deena1967 Posts: 11

    Level 2

    Lucky for you. I wasn't.

  • Alienscar
    Alienscar Posts: 16,473

    Hi @Deena1967 if you uninstall the app then when you sign back into your game it will be restored at the last level saved.

    When playing the game did you save it using an email address and password?

  • Deena1967
    Deena1967 Posts: 11

    Level 2

    Thanks a bunch. Before when I reinstalled I didn't log on. I'm back where I left off. Whew!!

  • WackeeJacq
    WackeeJacq Posts: 7

    Level 2

    Wow I just realized that this problem is since at least 2019. It is 2023, no one at King came up with a fix or patch? I’ve been playing I think since 2015 but stopped for quite awhile bc of issues. The past maybe 3 or so years I played daily a lot and sometimes every other day and this is still my problem. I have a new iPad Pro that I got this year and an iPhone 12 Pro Max from 2020-ish and it happens always on both iPads and here and there on phone. Someone please fix

  • Missygant4511
    Missygant4511 Posts: 2

    Level 1

    My guess is saying not connected to the internet please help

  • BleghAllesKwijt
    BleghAllesKwijt Posts: 4

    Level 1

    Does this mean I have to stop playing?

  • karanhhjjnng
    karanhhjjnng Posts: 5

    Level 2

    I forgot my password so I try to forgot the password the game says that he sent the code in my Gmail but when I go and check Gmail the code didn't come help me I check this serval time

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