Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I can't send links, sorry I still don't know how to do that, but there is a trouble shooting guide over in the support forum. Your question is more suited for there. To get to the support forum click on the question mark at the top of this page. There is a useful link near the top of "Are you experiencing issues with the game? Check here before posting in Support!" If you look in there you might find the answer. Of post there or send them an email.
My browser would not load the game today on my PC. Deleted my browsing history, download history, cookies etc. After this, my browser loaded the game but you will have to get the events back up. Either play levels and pass them so you do not lose lives or do a move or two on a level and then quit it losing a life. You may have to adjust the size of the game too. Hold down the Ctrl key and press the + (plus) key to make the page bigger. If you over do it, Ctrl – (Ctrl & minus) will make it smaller again.
If this does not work next step unistall/reinstall browser. Make sure you have saved your game progress.
If it is your Win10/Win11 game unistall/reinstall. Again make sure you have saved your game progress.