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Hi and Welcome to the King Community
Sorry for the inconvenience and thank you for the feedback. Recently a changed was made in the game to only let players play in Portrait mode (this is how the game would look like when playing on a phone). This change is also effective on Windows. Currently there’s no plans on changing this back, but please leave your feedback on the change in this discussion.
You can also find more information about the change here: https://community.king.com/en/candy-crush-saga/kb/articles/2165-why-cant-i-play-in-landscape-mode-anymore
This supposed new and better improvement to the game is anything but an improvement. If you are really trying to make the game better, you will switch it back to the way it was. The game screen is way too small to see and having all the things in different locations is too confusing to find the things that you need. This just happened to me yesterday and I hate it. You need to switch it back. The other problem I have is whenever the message comes up that "we've updated our terms" and you need to click on that to continue playing (which is what caused this to happen) I also lose all the lives that friends have given to me. I'm back to zero. It's bad enough that you limit the number of lives you can use per day to 20, but when you then lose the extra lives you have as spares for another day (supposed to be able to get at least 200) it is really frustrating. You need to fix these "glitches" or quit "updating" the terms. What have you really updated except for frustrating more players. I'm on a level in the 8000, so I've been playing for a long time and it's has been one of my favorite games, but you are testing my patience! I'm in FB in chrome on my computer and when I have to squint too see the board it's ridiculous!
Hi and Welcome to the King Community
Sorry for the inconvenience and thank you for the feedback. Recently a changed was made in the game to only let players play in Portrait mode (this is how the game would look like when playing on a phone). This change is also effective on Windows. Currently there’s no plans on changing this back, but please leave your feedback on the change in this discussion.
You can also find more information about the change here: https://community.king.com/en/candy-crush-saga/kb/articles/2165-why-cant-i-play-in-landscape-mode-anymore