Choosing ad returns a black screen - have to end session and lose life …

1thirsty1 · August 2023

Why does an ad pop up that is just a black screen with no option available other than to simply close out and lose life?

1thirsty1 · August 2023

There is a white header bar at the top but it’s blank too … happening all the time recently …

gbv750 · August 2023

Same problem here.

Sukanta_Biswas · August 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2758128#Comment_2758128

https://community.king.com/en/candy-crush-saga/discussion/comment/2758215#Comment_2758215

Welcome to the King Community 🥰

The problem has already been reported and work is underway to fix it.

We will let you know here as soon as we get any information regarding the solution😊

Thank you for your patience🙏

bazza437 · August 2023

Thanks for fixing the black screen problem. Thanks also for allowing me to lose 50 levels since yesterday losing my top position. 😒

Eve18 · August 2023

It’s was fixed yesterday night but now I’m facing the same issue again!!! What’s going on?? Super annoying

ladyrebel · August 2023

Finally finished a game got my gold bars but still no ads and no help from King Im gonna say good bye for now to heck with the summer games you can have it!!! Not worth the hassle and frustration.

Good Luck!

DJPratt · August 2023

I've had this issue multiple times this week and it has reappeared today on all of my devices

susyagelan · August 2023

Mismo problema. Fastidia!

Kathylc · August 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2758342#Comment_2758342

It's not fixed, doing it again.

Steimermic · August 2023

The problem still exists. Why does it take so long?

Choosing ad returns a black screen - have to end session and lose life …

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