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My page goes gray and never comes back. Any thoughts?

Queen2022714

When I try to continue playing, my page turns black and never comes back. Why?

Want to reply?

Accepted answers

Queen2022714

Thank you!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2759504#Comment_2759504

Welcome to the King Community 🥰

The option to watch ad videos in the game had some issues and the issue was already reported. You can check HERE to get the latest information.

Thank you.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2759504#Comment_2759504

This seems to be a glitch at the moment that players get on all devices, connected to the ad feature apparently. Ignore it until they get it fixed. There is nothing you can do from your end.

All comments

Queen2022714

Thank you!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2759504#Comment_2759504

Welcome to the King Community 🥰

The option to watch ad videos in the game had some issues and the issue was already reported. You can check HERE to get the latest information.

Thank you.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2759504#Comment_2759504

This seems to be a glitch at the moment that players get on all devices, connected to the ad feature apparently. Ignore it until they get it fixed. There is nothing you can do from your end.

Queen2022714

I’m using my IPhone. It’s all that I’ve ever used.

kiara_wael

Hi and Welcome to the King Community

Which device are you play ?