Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why portrait also on Windows 11 with monitor?

Had to find here that the game is set into portrait mode since there is no mention whatsoever in the game itself.

But this is also on Windows 11 through the Windows Store with a normal monitor. Very weird to say the least. I can't and wil not play it this way. It's way to small and really very annoying :(

Welcome! 👋

Comments

Linda_Watso

I cannot play this in portrait mode on my laptop. It is very difficult to see and annoying. It is like looking at a cell phone. I used to love playing this game every day but I guess this is the end of it.

Daniel51

Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!

Gruncher

https://community.king.com/en/candy-crush-saga/discussion/comment/2681012#Comment_2681012

I genuinely want to know who specifically is in charge of these decisions. Because you're doing a very bad job at actually doing your job.

Updates are supposed to fix and improve, not break and detract. At this rate, you're killing your own game and its userbase with every new change made - Making Candy Royale permanent for some users, changing the layout to portrait for all, making Tiffi a useless spectator in the levels themselves, the gummy dragons, the treat machine occasionally going back a few days for no reason at all. It really infuriates players to no end, and the fact that they actively ignore the feedback or just out-and-out break the game to spite the players is not a good look.

Doña_Lea-Johnson

https://community.king.com/en/candy-crush-saga/discussion/comment/2677728#Comment_2677728

After 9 years of playing had to stop. The portrait style is just to small and not enjoyable.

Reenler

Playing on a Mac, and although it's not portrait, it's so shrunk it's very hard to play. Argh-I don't get it!

Kwevoel

Yip, it seems like if you don't like it, too bad.

I've been playing for years (level 7300+) but now that my playing screen has shrunk to a 3rd of its size and now in portrait format I've lost interest. I'm not playing on a mobile, I'm playing on a laptop.

vreem

So this change to portrait was everywhere on purpose???

Okay, for a company that is the worst thing to do! There are SO many devices, so many screens and it's now made to portrait despite the negative feedback during testing??

Unacceptable. Goodbye King!!!!!!!!! 🤬

QueenB

Hello everyone!

We appreciate that you’ve shared your experience for this change to only being able to play in portrait mode and I will gladly share this with our team.

We understand that this change may not be optimal for all. Rest assured that your voice has been heard and comments are being shared with the Studio about this change.

I can confirm that some players who are playing through Windows 10 app can still play in landscape but this will soon be changed to portrait as all other devices.

We are always striving to improve the service we provide and your player experience. Thank you again for sharing your feedback and for taking the time to reach out to us.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2673712#Comment_2673712

Hello dear @Alienscar🤗

No! I wasn’t aware! Thank you for adding the links with players’ comments 🙏🏼 Looks like the Studio did not provide complete information!!

I will share these links with QueenB 👍

Once again, Thank you🍫

Alienscar

Hello @PummyRaj

Just in case you aren't aware the change to a fixed portrait orientation has also affected some PC users.

Here are a few examples

https://community.king.com/en/candy-crush-saga/discussion/comment/2565121#Comment_2565121

https://community.king.com/en/candy-crush-saga/discussion/391178/candy-crush-saga-on-windows-11-pc-portrait-landscape

https://community.king.com/en/candy-crush-saga/discussion/397010/graphics-are-messed-up

christinewupp

If I had that I'd be happy! . Small is playable. This is not:

vreem

Hi and thanks 😊

Indeed, in the Windows app it's also portrait.

Here a screenshot of it. It's the latest version and besides the portrait mode, things are also missing (the pink part where the avatar is suppose to be for example).

PummyRaj

Hello @vreem🤗 Hearty Welcome to our Candy King Community!

I am sorry! Are you saying that you found your game (App version) in Portrait Mode? Can you please post a screenshot?

We do not have any news about it! Hence, I would like to share it with our Community Manager.

To reply back, you can simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.

Hope to talk to you soon. Have a great rest of the day🍫

Comments

Linda_Watso

Daniel51

Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!

Gruncher

https://community.king.com/en/candy-crush-saga/discussion/comment/2681012#Comment_2681012

I genuinely want to know who specifically is in charge of these decisions. Because you're doing a very bad job at actually doing your job.

Doña_Lea-Johnson

https://community.king.com/en/candy-crush-saga/discussion/comment/2677728#Comment_2677728

After 9 years of playing had to stop. The portrait style is just to small and not enjoyable.

Reenler

Playing on a Mac, and although it's not portrait, it's so shrunk it's very hard to play. Argh-I don't get it!

Kwevoel

Yip, it seems like if you don't like it, too bad.

vreem

So this change to portrait was everywhere on purpose???

Okay, for a company that is the worst thing to do! There are SO many devices, so many screens and it's now made to portrait despite the negative feedback during testing??

Unacceptable. Goodbye King!!!!!!!!! 🤬

QueenB

Hello everyone!

We appreciate that you’ve shared your experience for this change to only being able to play in portrait mode and I will gladly share this with our team.

We understand that this change may not be optimal for all. Rest assured that your voice has been heard and comments are being shared with the Studio about this change.

I can confirm that some players who are playing through Windows 10 app can still play in landscape but this will soon be changed to portrait as all other devices.

We are always striving to improve the service we provide and your player experience. Thank you again for sharing your feedback and for taking the time to reach out to us.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2673712#Comment_2673712

Hello dear @Alienscar🤗

No! I wasn’t aware! Thank you for adding the links with players’ comments 🙏🏼 Looks like the Studio did not provide complete information!!

I will share these links with QueenB 👍

Once again, Thank you🍫

Alienscar

Hello @PummyRaj

Just in case you aren't aware the change to a fixed portrait orientation has also affected some PC users.

Here are a few examples

https://community.king.com/en/candy-crush-saga/discussion/comment/2565121#Comment_2565121

https://community.king.com/en/candy-crush-saga/discussion/391178/candy-crush-saga-on-windows-11-pc-portrait-landscape

https://community.king.com/en/candy-crush-saga/discussion/397010/graphics-are-messed-up

christinewupp

If I had that I'd be happy! . Small is playable. This is not:

vreem

Hi and thanks 😊

Indeed, in the Windows app it's also portrait.

Here a screenshot of it. It's the latest version and besides the portrait mode, things are also missing (the pink part where the avatar is suppose to be for example).

PummyRaj

Hello @vreem🤗 Hearty Welcome to our Candy King Community!

I am sorry! Are you saying that you found your game (App version) in Portrait Mode? Can you please post a screenshot?

We do not have any news about it! Hence, I would like to share it with our Community Manager.

To reply back, you can simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.

Hope to talk to you soon. Have a great rest of the day🍫

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.