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can someone please help me. i need to know ho to contact support. i paid 19.99 an hr ago. game froze 30 mins later i restarted still nothing. now i log back in and i dont have my time or my gifts. how do i contact facebook i need my refund
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There is no question mark under settings. Not even Help. This is from the computer not mobile. It's sad there is no complaint section at all but you have to go through all these steps. icontacted support and they say they dont handle that and I HAVE to email the game developer. I guess I will just dispute this transaction with my bank. i dont have the time to keep searching for non answers for 20.00
Welcome to the King Community.
We are sorry for the issues with your purchase. In fact, purchase related issues are not handle with in our Community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.
Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email.
In the link below you will find details on how to contact player support from your game.
You can directly contact the player support by following the link below.
Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution!
Thank you.
