Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
I am still having internet connection issues candy crush won’t let me connect via FB, Apple or King, I have tried everything, my latest attempt was delete my FB app , install Google Chrome, access candy crush via FB that way, it worked BRIEFLY.
Everytime I message tech support all I get is the same automated message ☹️ when I click reply to their email, I get another email too come here,I have tried everything previously messaged to me on here tried everything I can think of nothing works
Using IPhone IOS 16.6
my level is 12698 candy crush saga
Thanks
That’s exactly what’s happening to me. I’ve tried everything previously suggested and nothing is working. Player tech support did not offer any new solutions. I am also using iPhone IOS 16.6. My level is 12,045. NEVER have I had this problem in all of the years I have played.
Welcome to the King Community 🥰
We apologize for the inconvenience and have already informed our team. Reinstalling the app is the best way to solve the problem in the current situation, so if you don't have a lot of boosters stored, you can opt for that route.
You can also contact player support for advice. If they advise you to reinstall the app, you may want to claim some boosters that you will lose.
Thankyou.