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Any idea what happened? I was so bummed! I didn’t fail, and I didn’t stop in the middle of a level.
Hello @chrisby18951🤗 Hearty Welcome to our sweet King Community!
We understand how upsetting it must be! I lost my win-streak at 483, because I had too many pre-game boosters, and not enough place on the level board!! May be that's what happened in your game too??
Since you said you lost Gold Bars, you can try contacting the King Player Support team and see if they can reimburse some Gold Bars!! Usually, if the Gold Bars (and boosters) are won in events and through features, they won't be reimbursed! If you have purchased any of your items, they will check your purchasing history and reimburse them.
If you would like, give it a try by filling the form (after clicking on this Green lettered link) --> https://soporto.king.com/contact
NOTE: Please send only one complaint! Sending multiple complaints will not help you and it will only delays the process.
As soon as you submit the form, you will receive an automated email as acknowledgement. If you do not hear from anybody within 3 days, send a reply to that automated email and an actual agent to reach you!
Hope the Player Support Team will be able to help you🤞🍫
This is extremely disappointing. Not only was I proud of the streak and going for 200, but I lost the extra boosters to start a level. This is making the game too difficult, which was the reason I stopped playing for years. I’m so frustrated that I’m probably going to stop playing again. The least that could have been done was to somehow give me boosters or gold bars. A game of this magnitude should definitely be able to do better. The best thing would be restoring a backup to before the issue. It’s mind boggling that you cannot do something as simple as that.
Welcome to the King Community 🥰
We are very sorry for your trouble😥According to your statement you haven't failed a single level recently yet you lost 170 win streak?
This is definitely disappointing and I will inform my team about the issue.
However, this was probably an error as we encountered several problems due to the presence of the Summer Game. It is not possible to reset the streak manually at the moment but you will not face such problem again in the future.
Thank you.
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HI. There were 3 times I didn't recieve my daily rewards And I have just completed more than the four rounds to recieve the "super bomb" and haven't recieved this either.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
During gameplay, ads keep popping up and going out, and they don't even give out frisbees as gifts. They used to give frisbees, but even that's gone now. Please fix this ad bug. I couldn't finish the levels because of this game, and I lost a lot of gold – I estimate around 500 gold. How can I get that much back? I couldn't…
I need some help to pass level 18455. Any tips or advice would be appreciated.
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
